We have an immediate opening for a Senior Account Manager in our Employee Benefits Group. Primary responsibility will be managing a book of business for the Employee Benefits Group and. providing prompt accurate, courteous service to customers, producers, carriers and colleagues The Account Manager is responsible for all aspects of service on assigned book of business. This includes but is not limited to building and developing strong relationships with clients for group retention and maintaining high levels of client satisfaction; reviewing quotes and negotiating comprehensive employee benefits packages at competitive rates with carriers; meeting and consulting with client at renewal time and regular intervals; managing annual renewal process with existing clients, booking annual premium and invoice revenue/commissions; preparing proposals benefit packages and presentations for new and existing group clients; developing and maintaining professional relationships with group clients; interfacing effectively with co-workers, producers, management and clients. Maintaining working knowledge of industry trends & federal guidelines and keeping clients abreast of new laws and updated on changes.

Qualifications: 5+ years’ industry experience and Knowledge of Life, Disability, Medical and Dental products and carriers. Knowledge of sales operations, benefits and contracts. Must be proficient in Microsoft Office software including Word, Excel, PowerPoint, and Outlook. Must be detail-oriented and possess strong verbal, written communication and presentation skills organizational skills. Candidate must be self-motivated and have the ability to prioritize and handle multiple tasks & requests simultaneously.

Administers, processes, and maintains the company’s U.S. health and welfare benefits programs and retirement plans. Functions as a liaison between vendors and employees. As needed, provides special guidance and assistance to all locations on various employee benefit plans. Maintains detailed and accurate records and ensures that all programs support the company’s culture and comply with applicable government regulations.

Requirements
Bachelor’s Degree or equivalent in Business, Human Resources or related field. Must have 1 to 3 years of experience as a benefits professional, specifically administering benefit and retirement plans, including knowledge of benefit contract language. Additional experience as an HR generalist is helpful. Effective communication skills, both oral and written, are necessary for success. Strong organizational skills and the ability to consistently meet daily, weekly and monthly deadlines required. Knowledge of federal, state and local government regulations as they apply to our benefits programs and practices. Strong relationship-building skills, including the ability to interact at all levels of authority and to act as a member of "the team". Proficient in the use of computer-based tools including MS Office (specifically Excel, Word and PowerPoint), Lotus Notes and HRIS (such as Ceridian, ADP or JD Edwards).

Boston Benefit Partners, LLC (BBP) is an employee benefits consulting firm that provides innovative, competitive and cost-effective employee benefit programs. BBP assists clients in the development, financing, implementation, administration and communication of medical, dental, life, disability and other employee benefit programs.

BBP is located in the financial district in downtown Boston.

We have an opening for a full-time Analyst in our Boston office. Regular hours are 8:30 a.m. to 5:30 p.m., Mon -Fri.

Responsibilities include, but are not limited to:

• Supporting the consulting and client teams by responding to internal and external requests in a timely fashion
• Organizing work to meet project deadlines
• Supporting bidding process (gathering and analyzing client and plan data, preparing and releasing RFPs, developing financial spreadsheets, etc.)
• Assisting with renewal process (preparation of renewal report, issuing renewal request letters, etc.)
• Preparing monthly claims packages
• Researching legal, legislative, administrative, and financial issues in response to client questions
• Assisting with review of contractual documents
• Providing back-up support to Receptionist, including answering phones, receiving guests, and managing office operations.

Requirements:

• High School diploma
• College Degree or Associates Degree with equivalent experience
• Two years of office experience
• Exceptional communication and customer service skills
• Punctual and reliable attendance
• Ability to work in a team environment
• Strong organizational and multitasking skills
• General knowledge of administrative support
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook

Knowledge of employee benefits / human resources preferred

The Leave Coordinator’s primary role is to coordinate, administer, and track leaves and to process and track short-term and long-term disability benefits.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processes requests for leaves of absence, including designating type of leave.
• Maintains contact with employees on leave to monitor progress and prompt return to work date. Works with managers and Human Resources to monitor leaves and keep them informed.
• Communicates and works with a variety of internal and external sources such as attorneys, physicians, providers, vendors, and others to achieve a timely return to work date and prompt resolution of the claim.
• Prepares and mails leave notices (e.g., FMLA leave notices) as required to employees requesting leave.
• Maintains required documentation regarding leaves, including an activity file on leaves.
• Monitors and tracks leaves of absences and follows up on required paperwork such as medical certifications, requests for extended leaves, and other required information.
• Works with employees on leave to arrange for payments of benefits.
• Monitors benefits payments from employees on leave, terminating benefits when appropriate for failure to pay.
• Provides status reports on leaves of absence through regular reporting.
• Ensures timely processing of short-term and long-term disability claims. Reviews documentation and eligibility status to determine whether an employee is eligible for benefits.
• Responds to telephone inquiries from employees and outside vendors answering routine questions, resolves routine issues, and works with managers and Human Resources as appropriate to resolve more complex issues.
• Composes reports and correspondence to ensure communication between employees, managers, Human Resources, and outside vendors.
• Performs other similar and related duties as required or directed.

REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate's degree from two-year college or technical school. Bachelor’s degree preferred.
• Minimum of three years of experience in human resources.
• Completion of some courses on FMLA preferred but not required.
• Must have a working knowledge of employee benefits plan administration.
• Thorough knowledge of FMLA and related legislation required.
• Excellent written, oral communication, analytical, problem solving and interpersonal skills.

This position is responsible for developing, implementing and administering the firm’s benefits strategies, programs and policies in addition to managing HRIS and payroll administration for the firm. Evaluates competitive practices, recommends actions or programs and interprets regulations, policies and procedures. Responsible for planning and communicating benefits offerings for the firm. Maintains professional relationships with benefits brokers and vendors to develop, evaluate and implement programs. Analysis Group has close to 500 employees across ten offices (Boston, NY, DC, Chicago, Dallas, Denver, LA, Menlo Park, SF and Montreal).

Essential Job Functions and Responsibilities:

• Benefits Administration ­ Manages benefits administration for all US and Canadian offices. Manages renewal negotiations with employee benefit vendors and brokers. Also manages day-to-day relationship with brokers, vendors, and employees. Along with VP of HR, plans and communicates employee benefit strategy and offerings for the firm. Other benefit responsibilities include benefit plan changes, open enrollments, and health and welfare plan administration (disability [STD, LTD], HCRA, DCRA, Life, Medical, Dental, employee 401(k) program), employee exit program, transportation programs, LOA administration and time off tracking. Reconciles monthly vendor invoices.
• HRIS- Manages and maintains firm-wide HRIS (currently HR Office). Provides regular management reporting of key HR metrics. Provides project management for any related software changes/upgrades and implementation.
• Compensation Administration ­ Manages US and Canadian payroll administration for the firm in coordination with the Finance team; provides support for annual pay planning.
• New Employee Welcoming ­ Manages new-hire benefits orientation program.
• Compliance­ Manages all benefits related compliance activity (ERISA, COBRA, HIPAA, FMLA) firm wide as required by federal and state regulations.
• Policy/Procedures ­ maintains benefits related HR procedures, employee files, handbook and Knowledge Network updates.
• HR Projects ­ Responsible for management of various HR projects.
• Manages one to two direct reports.

Qualifications:

• Equivalent of 5+ years experience in human resources, preferably in professional services firm. Benefits, payroll and HRIS experience required. HRIS software selection and implementation experience preferred. Exposure to Canadian benefits administration a plus.
• Hands on management style required, willingness to pitch in and operate as an individual contributor is essential.
• Experience managing administrative staff.
• Bachelor degree required.
• Strong PC capability (Microsoft Office: Word, Excel, Powerpoint, Access; Lotus Notes).

MIT Human Resources seeks an individual to aid in managing administration of health and welfare benefit programs; supervise benefits operations and services customer service functions; participate in strategy planning, benefits design, implementation, and communication of employee benefit plans; and act as a resource for MIT/HR leadership on employee benefits issues.

Duties will include:

Employee Interaction

• Provide guidance and direction to benefits staff delivering knowledge-based customer service to MIT employees, retirees and subscribers
• Coordinate coverage for Benefits Operations and Services, making sure there is always staff available to answer telephones, respond to e-mail and walk-ins, and provide timely answers to customer questions
• Handle customer appeals and escalated issues
• Supervise three benefits administrators
• Conduct group benefits presentations, one-on-one counseling sessions with new faculty, and presentations on employee and affiliate health and welfare benefits
• Conduct employee benefits segment of new hire orientation
• Coordinate staff for delivery of weekly benefits orientation

Training

• Train benefit administrators and Institute-wide HR professionals
• Manage benefits administrator training initiatives

Operational

• Compile and analyze data to support benefit plan design
• Participate in and provide support to business process design and improvement efforts, support electronic feeds to health and welfare carriers, and participate in data audits with the carriers as well as internal audits
• Execute reports required for compliance such as the FSA discrimination test

Vendor Management

• Work with third party vendors and service providers (e.g., Crosby Benefit Systems, retiree medical plans, Express Scripts, etc.) by acting as a contact for plan design and changes; and participate in monthly conference calls with vendors to address plan enhancements, issues, and status of relationship.
• Provide input relating to third party vendors and service providers to fully leverage available services to manage costs and increase employee awareness of the value of MIT benefit programs; and contribute to annual contract renewal and SPD preparation

Benefits Design and Strategy

• Assist in planning, researching, developing, redesigning, and implementing company benefit programs and analyzing benefit costs
• Support preparation of request for proposals to market group health and welfare programs
• Help with the analysis of plan design and recommend appropriate changes
• Benchmark competitiveness of MIT benefits program through survey of market data
• Support tracking and analysis of premiums vs. claims experience

Compliance

• Maintain up-to-date knowledge of state and federal regulations
• Support compliance efforts
• Identify and recommend audits to Operations and Services Team

Other Duties

• Lead cross functional projects such as review of postdoctoral fellow benefits

Requirements:

• A Bachelor's degree and one to years' experience in Benefits/HR administration
• Interpersonal savvy and communication skills
• Strong analysis, problem solving, strategic thinking, customer service, and presentation skills.
• Ability to handle multiple tasks, prioritize to meet deadlines, and work independently with minimal supervision
• Experience and comfort handling confidential material
• Proficiency with BrioQuery, HRIS/SAP systems, and MS Office

Interested candidates may apply on-line at http://web.mit.edu/jobs. Please reference job number mit-00005064.

MIT is an equal opportunity/affirmative action employer. Applications from women, minorities, veterans, older workers, and individuals with disabilities are strongly encouraged.

The Brattle Group is seeking a motivated and flexible individual with strong customer service skills for a full-time Benefits and HR Specialist for our Harvard Square office.

This is a great opportunity for someone who has worked a few years in a benefits/HRIS environment and is looking to take what they have learned to the next level. We are looking for someone who has had enough experience in benefits and HR administration to know s/he wants to pursue a career in this area. We are offering a position where you will have enough autonomy to call this area your own, mixed with enough supervision to help you continue to learn and grow.

The Benefits and HR Specialist will be responsible for the implementation and administration of all US and international benefits programs and all HR administrative activities in the US.

Some of the day-to-day responsibilities of this role include:

• Coordination and administration of the firm's compensation and performance review programs
• Coordination and facilitation of policy implementation
• Identification and coordination of the implementation of HR Information Systems (HRIS) improvements and enhancements

This position reports to the Director of Business and Employee Support Services.

The ideal candidate will have:

• 1-3 years of experience in a benefits and HRIS role
• Experience with health and welfare and 401(k) plans
• Familiar with HRB or other similar HRIS
• Strong customer service and communication skills
• Good organizational skills and attention to detail
• Experience in a professional services firm and international experience plusses

The Brattle Group provides consulting services and expert testimony in economics, finance, and regulation to corporations, law firms, and governments around the world. We offer our clients in-depth industry experience and state-of-the-art analytical techniques to help clients answer complex economic questions in litigation, develop strategies for changing markets, and make critical business decisions. Our principals are internationally recognized experts, and we have strong partnerships with leading academics and highly credentialed industry specialists around the world. We were named among the Top 20 Best Firms for Diversity and Lifestyle in 2008 Vault Ranking and we were recently selected as one of the 25 Best Small Companies to work for in America. The Brattle Group has offices in Cambridge, Massachusetts; San Francisco; Washington, D.C.; Brussels; and London.

If you are interested in being considered for this position, please visit the Careers section of our website (http://www.brattle.com) and submit a cover letter with salary history and resume

The Brattle Group is an equal opportunity employer.

As a result of an internal transfer, the Gorton's Human Resource area has an opportunity in our Gloucester, MA headquarters for an individual with benefits management experience. This assignment includes responsibility for the management of all employee benefit plans and other HR Processes for 1300 employees nationwide.

Accountabilities:

1) Effectively manage benefit programs (Health & Welfare and Retirement Plans), vendors and brokers to provide competitively attractive employee benefits plans which are state of the art and cost efficient for the company.

2) Manage all regulatory requirements related to benefit plan compliance including Plan Document updates, SPD's, 5500's, etc.

3) Communicate benefit programs and changes to employees and lead efforts such as open enrollment, retirement plan meetings, Investment Committee Meetings, and other employee communications materials.

4) Provide oversight and leadership to the Payroll/Human Resource Information System activities

5) Coordinate the compensation planning systems and resources including identification, collection and distribution of appropriate competitive data.

6) Leverage technology to simplify and streamline Human Resource processes

7) Continue the development of Benefits and Payroll/HRIS team members.

8) Contribute to the advancement of other activities within the Human Resources area as identified.

Reporting Relationship: This position reports to the Vice President Human Resources and has two direct reports.

Qualifications We Seek:

1. 4 to 8 years of Human Resource (or Finance/Accounting) related work experience. Benefits experience highly desireable.

2. Bachelor's or Master's level business education

3. Solid foundation of Human Resource specific knowledge (or strong interest in developing this)

4. Effective leadership, negotiation and influencing skills

5. Demonstrated organizational skills and the ability to advance multiple priorities at the same time

6. Solid business knowledge and judgment

7. Well developed interpersonal skills

8. Entrepreneurial drive and resilience

9. Interest and capacity to leverage technology to streamline and simplify business processes

Candidates for this position must have permanent work authorization in the United States.