Ensure effective administration of company retirement programs for all US employees.

• Provide customer service to US domiciled employees via toll free line, electronic mail inquiries.
• Administer the company-sponsored pension programs for terminated vested participants. This includes Cash Balance and prior Final Average Pay structures.
• Interpret plan information in administering current and previous plan provisions.
• Coordinate and review all pension calculation with third party administrator, research discrepancies.
• Collect and coordinate data for annual filings, valuation, and plan audits.
• Coordinate the processing and distribution of various pension, 401(k) related reports and statements, including but not limited to monthly Fixed Income fund Rate of Return and monthly all funds balances to varies internal department.
• Reconcile monthly 401(k) plans suspense accounts.
• Responsible for weekly 401(k) payrolls (ProBusiness and ADP down load) and HR files transmission to vendor.
• Liaise with Payroll, Trust, US Law, Corporate HR and Canadian HR departments as needed.
• Assist with decisions and rollout of Plan changes.
• Maintain documentation of all retirement plan processes and procedures.
• Ensure overall retirement plan processing is well controlled and efficient.
• Independent communication with customers and vendors.
• Assist with resolving retiree issues, particular "old" plans and programs.
• Maintain accounts payable and prepare journal entries relating to retirement plan administration. Reconcile retirement accounts monthly and resolve any outstanding items.
• Assist with training on retirement (defined benefit and defined contribution plans) benefits.
• Provide support and back-up for other team members.
• Assist with and/or lead retirement related projects as assigned.
• Assist with other Human Resources Shared Services projects as needed.

Qualifications

• B.S./B.A. in Human Resources or related field
• Strong computer skills
• Excellent customer service skills
• Strong analytical & research skills
• Understanding of payroll and employee laws
• - strong understanding of pension & 401(k) benefits
• 2-4 years progressive retirement plan administration

JOHN HANCOCK IS AN EQUAL OPPORTUNITY EMPLOYER - AA/F/M/D/V

Apply online at http://www.johnhancock.com/careers. Click on "Search Careers" and Enter Job Number 0703864 in the "Search" box.

1. Conduct monthly, quarterly and/or semi-annual medical and ancillary claims analysis and renewal projections for self-funded and fully-insured clients.

2. Act as a resource and provide assistance to department staff on issues related to plans design, underwriting and/or compliance.

3. Reviews all quotes received for accuracy and prepares final comparative proposals and supplemental sales materials for presentation to prospects and customers.

4. Reviews applications for accuracy and completeness and forwards to carrier with appropriate documentation.

5. Serves as liaison between the customer and carrier by assisting with resolving any claims problems.

6. Establishes and maintains a good working relationship with company representatives for updates on plan changes, underwriting criteria, new benefits and products, etc; shares information with other department members.

7. Pursues professional studies and maintains a familiarity with trends in the industry and with new insurance products.

8. Serves as back up for other personnel as needed.

9. Performs other duties as signed.

MINIMUM KNOWLEDGE, EXPERIENCE or ABILITIES REQUIRED:

1. Life and Health Producer License

2. 6-12 years employee benefits experience

3. Professional designation such as CEBS or CLU, or commitment to obtain professional designation

4. Knowledge and familiarity with underwriting principals specifically as they apply to employee benefits

5. Knowledge and familiarity with alternative funding arrangements, especially self-funding

6. Ability to analyze claims and project renewals for self-funded and large fully-insured accounts.

7. Familiarity with state and federal compliance regulations

8. Excellent Microsoft Office knowledge

PREFERRED QUALIFICATIONS:

1. College degree

2. Medical underwriting experience

3. Knowledge of agency management system

We are a consulting firm that specializes in retirement plans for companies, with our primary focus on 401(k) plans. We have developed a comprehensive consulting, communication and education program that allows companies to provide their employees with the tools they need to make informed decisions on how to plan and save for their future so that they may meet their retirement goals.

The Client Manager/Presenter is the primary contact for the client and works in a team setting, which is collectively responsible for managing, educating, resolving client issues, building and maintaining relationships and meeting the needs of our Clients.

We place strong emphasis on the candidate’s ability to verbally present educational materials to employees and the ability to work with benefits directors and HR staff to keep the plan running smoothly on a day-to-day basis. This will require the ability to multi-task and pay attention to details.

Although our candidate’s are not required to have 401(k) or retirement plan experience, excellent verbal, written and Microsoft office skills are a must. Candidates should either possess the NASD Series 6 and 63 licenses, or be able to immediately acquire them.

REQUIREMENTS:

• Proven customer service skills
• Demonstrated problem-solving and relationship management skills
• Effective presentation skills
• Solid verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to listen and maintain good working relationships with clients and co-workers
• Ability to analyze, interpret, and effectively communicate technical concepts to others
• Ability to manage workload, given internally and externally imposed deadlines
• Willingness to travel
• Series 6 and 63 preferred

EDUCATION/EXPERIENCE:

• College degree preferred or equivalent work-related experience
• Two years of experience in either a customer services role or in a presenter’s role. Mutual Fund, Trust or Bank environment experience a plus.

The Director of Corporate Benefits & Compliance manages Benefits Administration and Corporate Compliance/Risk Management services for the organization and provides consultation and expertise in all areas of HR compliance/risk management. The Director will also work with the Corporate VP of HR and the Group HR Directors to execute HR initiatives across the organization, investigate and resolve escalated employee complaints, execute proactive compliance initiatives, and deliver targeted training programs.

The Director will also develop, execute and continuously improve an effective and robust Companywide HR Compliance program, keeping abreast of trends in government regulations, state and federal reporting requirements, and all other applicable industry codes and guidelines to minimize violations or penalties and improve compliance while supporting the overall business practice of “lean efficiencies”.

The position’s corporate benefits responsibilities include formulating the strategy, design, implementation and administration of all benefit programs offered by the company. These programs include medical, dental, vision, FSA, 401(k), Tuition reimbursement, COBRA, and all wellness-related programs.

The Director will also support company HR initiatives, manage effective internal/external, and build relationships with other business partners.

REPORTING STRUCTURE AND KEY RELATIONSHIPS

This position will interface with various internal/external business partners including Group leadership, other Group employees, suppliers, and corporate functional leaders and their staffs. This position will track HR compliance across organization to maintain and improve compliance while supporting the overall business practice of “lean efficiencies”.

• Reports To: Vice President, Human Resources
• Direct Reports: None
• Key Internal Partners: Human Resources Team, Business Unit Leadership Teams, Employees, Finance and Information Technology

PRINCIPLE ACTIVITIES / RESPONSIBILITIES

• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Prepares and communicates information for Business Partners related to Federal and State Regulations and internal business controls and compliance.
• Supports the efforts of the Human Resources organization to support business objectives while integrating legal requirements and compliance initiatives/programs into these objectives.
• Assists with the selection, preparation, and communication of training and development for employees and management; including ongoing training needs as well as the communication of changes in state and federal laws and regulatory requirements.
• Assists with the development, modification, and improvement of electronic communication and compliance tools.
• Partners with HR Team in the implementation and execution of affirmative action plans and participation in local outreach activities to promote the hiring and retention of a qualified and diverse workforce and adherence to federal and state regulations.
• Partner with counsel to prepare for and when necessary attend mediations, arbitration, and other court proceedings.
• Assist in the Development and Deployment of a standardized Company Employee Guide containing Company information, values, mission, policies and employee resources.
• Communicate and ensure understanding by employees of laws, regulations and organizational policies and answer questions by managers and employees as needed.
• Assist in the investigation and resolution of escalated employee complaints, issues and concerns regarding employment practices originating from various sources, including but not limited to grievances, Ethics & Compliance hotline calls, lawsuits, and complaints filed with federal, state and local agencies.
• Work with the Corporate VP of HR to develop a long-range benefits strategy and vision for entire organization
• Drives financial analysis and pricing ensuring the most cost effective programs are in place for both the company and employees
• Manages vendor relationships as well as the use of consultants, benefits attorneys, brokers, etc
• Analyzes company benefits policies, laws concerning mandatory insurance coverage, data concerning prevailing practices among similar organizations, and agreements with labor unions, in order to comply with legal requirements and to establish competitive benefits programs.
• Modifies aspects of existing programs according to findings, utilizing knowledge of prevailing practices, emerging types of benefits packages, and customary benefits provided for production, supervisory, and executive personnel.
• Develops benefit communication and education programs to maximize awareness
• Develops benefits performance measures and metrics
• Cultivate leadership and ethical values in self and others through modeling and coaching.
• Implement and facilitate training programs (face-to-face, or computer based training) as required.
• Other duties as needed and assigned.

ACCOUNTABILITIES

• Assist in the development, deployment and maintaining of an on-line Company Employee Guide for use by all Business Units.
• Participation in one LEAN focused continuous improvement initiative each year.
• Conduct a needs analysis to identify and establish priorities regarding global HR Compliance. Develop and execute action plan to minimize immediate company exposure while developing an ongoing program to improve and maintain compliance.
• Manage annual benefits renewal and enrollment while also continually educating employees on the value of their overall benefits package.

Are you looking for a job where your efforts are directly visible and recognized as essential to the success of a growing pharmaceutical company? Would you like to have a chance to advance your career and be part of a dynamic, collaborative team committed to hiring the brightest and the best? If so we have a position open right now that will provide administrative assistance to the Comp & Benefits team.

Reporting to the Manager of Employee Benefits, the Senior HR Assistant is responsible for administering daily activities relating to benefit plans for US employees and managing data flow into relevant HR systems. As part of the Corporate HR team, this position also provides general HR support as needed.

Key Responsibilities:

Some of your responsibilities include: Data entry and file uploads/downloads to Oracle and other relevant HR and benefit vendor systems. Front line for all employee benefit questions. Coordinate flow of data between HR and other functional groups, i.e. Accounting, Payroll, Stock, Ops and other US offices. Audit all benefit vendor invoices against employee enrollment reports to ensure accuracy. Create & maintain personnel files for active and termed employees. Prepare all new hire paperwork ­ follow up with recruiters as needed. Prepare weekly orientation packets. Conduct New Hire Benefits orientation. Prepare termination packets. Coordinate COBRA process with vendors. Coordinate quarterly 401(k) Meetings and new hire financial counseling with vendors. Generate Leave of Absence reports. Process tuition and T-Pass reimbursement requests. Process employment verification requests, DET unemployment reports, and maintain I-9 files. Create monthly org charts for entire organization using org chart software. Administer Vertex’s reward system (VOCAP). Provide support to the Comp & Benefits team as needed, including open enrollment, benefits fair, wellness programs, filing, auditor file requests, annual merit process, and other projects.

Minimum Requirements:

A Bachelor’s degree, 3+ years of HR experience, preferably in Benefits. Flexible, adaptable and the ability to work in dynamic, fast-paced environment managing multiple tasks. Exceptional organizational and communication skills. Experience coordinating meetings including all logistics. Ability/experience working with employees at all levels in the organization. Ability to handle confidential employee information and to handle sensitive employee related issues. Lotus Notes, Word, Excel and PowerPoint skills and HRIS systems needed (Oracle HRIS experience a plus).

Responsible for the administration of certain US benefit programs including life, disability and FSA programs. Administration of billing and eligibility for medical, dental, FSA, vision, life, ESPP and disability programs.

Includes responsibility for monthly invoices, claim activity review, banking and wire transfer tracking as well as problem resolution.

Work closely with the HR Operations team to coordinate benefits activity with systems including benefit vendor files when required.

Works closely with accounting team on internal billing and intracompany charge processes.

Provide general support to HR community on all aspects of benefits (billing, eligibility and claims resolution)

Project work as needed

Major Responsiblilities:

Manage monthly billing as well as eligibility for management and auditing for most plans

Assist with the general benefits communications

Manage benefits communication pages on company intranet site (content management): works closely with HR Ops team

Manage the HR contact list for internal use

Process life insurance claims and notification of EOI applications

Maintain and monitor LTD claims

Controls vendor level system access for HR community

Assist in establishing new acquisitions with benefit vendors.

Non-verified student status verification report

Primary Function:

Assist clients and works with internal consulting team in developing benefit strategies and meet client goals and objectives and in selecting programs that best meet the client's needs and financial requirements. The essential functions include data analysis, drafting client reports, RFP development, marketing analysis and vendor implementation.

Responsibilities:

Technical

complex financial spreadsheets

Manages the competitive bid process

Completes analysis negotiation and presentation

Completes bid results and follows up with carriers

Proactively conducts research/applies benchmarking

Proficient with technology (Bkb, MyWave, developing advanced computer knowledge - i.e pivot tables)

Proficient in industry jargon and concepts and has the ability to articulate to clients

Attends Consultant and Vendor meetings and participates in internal and external training

CEBS 1 & 2 encouraged

Develops standard and more complex RFPs

Drafts executive presentations and summaries

Performs analysis of renewals and negotiates less complex renewals

Reviews SPDs/contracts for technical accuracy

Knowledge of benefits legislation and laws including HIPAA, COBRA, Sect. 125, FMLA, ERISA

Researches less complex compliance questions with attorneys

Expert in competitive bidding, rate negotiation and renewal negotiation on small and medium sized clients.

Proficient in one or more complex services we provide beyond competitive bidding and renewal negotiation such as: healthcare strategy, retiree medical, prescription drugs, wellness, IBNR reserves, compliance, data warehouse, working rate, contribution strategy, taxes etc.

Understands other HRH EB lines of business (International, Voluntary, Accident, Retirement, Executive Benefits)

Specialist who has a unique skill set that others do not have.

Guidance/Peer Review

Works under minimal supervision/seeks assistance when appropriate

All outgoing client deliverables peer reviewed

Teaches junior staff and colleagues in some areas

Performs peer reviews as requested

Project Management

Responsible for managing projects

Accountable for assigned work product

Accountable for meeting internal deadlines

Good communication skills, organized, prioritizes workload

Assists in the project management of all assigned clients

Drafts annual project plans

Develops strategy for less complex cases assisting in strategy or more complex cases

Client Interaction

Attends client meetings/conference calls independently for less complex clients with senior consulting staff for more complex clients

Manages interaction with clients on day to day questions

Manages some smaller and less complex client relationships

Regularly presents at client meetings

New Business

Proactively conducts research on new business opportunities

Proficient with prospecting tools (ie Judy Diamond/One Source)

Participates at new business meetings with Producers

Identifies opportunities for new business and account rounding

Teamwork

Effectively and consistently shares information with team members

Supports and assists others in the firm, regardless of whether one is on that particular team or project

Demonstrates leadership and works positively toward the team's success on less complex accounts

Regularly volunteers to learn new areas, teaches others, and becomes a specialist

Takes responsibility for their portion of the project and the relationship

Works until the job is done (overtime if necessary)

Follows office protocols

Provides feedback to junior staff members

Profitability

Manages efficiently and effectively

Identifies opportunities for efficiency

Mindful of personal budget and expenses

Assists with projects and relationships within a financial budget

Community

Articulates our value proposition

Attends industry seminars (with approval)

Ambassador for HRH

Takes part in local and national HRH initiatives

Primary Function:

Assist clients and works with internal consulting team in developing benefit strategies and meet client goals and objectives and in selecting programs that best meet the client's needs and financial requirements. The essential functions include data analysis, drafting client reports, RFP development, marketing analysis and vendor implementation.

Responsibilities:

Technical

Develops spread sheets from competitive bids

Compiles survey results, analyzes and drafts analysis

Proactively gathers data and identifies components

Proactively conducts research/applies benchmarking Increased proficiency with technology (Bkb, MyWave, Developing advanced computer knowledge - ie pivot tables)

Increased proficiency with industry jargon and concepts

Attends Consultant and Vendor meetings

Participates in internal and external training

CEBS 1 & 2 encouraged

Follows up with carriers and survey participants to clarify basic information on competitive bids, renewals and surveys

Assists in drafting standard and more complex RFPs

Performs initial analysis of renewals

Reviews SPDs/contracts for technical accuracy

Guidance/Peer Review

Works under close supervision

All outgoing work peer reviewed

Asks any and all questions

Project Management

Responsible for managing and delivering components of project to internal team (tasks)

Accountable for assigned work product

Accountable for meeting internal deadlines

Good communication skills, organized, prioritizes workload

Works towards developing internal team and external carrier relationships

Client Interaction

Regularly attends client meetings/conference calls with senior staff

Some direct interaction with clients on day to day questions

New Business

Conducts research as directed

Proficient with prospecting tools (i.e. Judy Diamond/One Source)

Attends new business meetings when appropriate

Supports new business activities as suggested

Teamwork

Effectively communicates

Demonstrates a willingness to support and assist others in the firm, regardless of whether one is on that particular team or project

Actively contributes and works positively toward the team's success

Regularly volunteers to learn new areas, teaches others, and becomes a specialist

Takes responsibility for assigned portion of task

Works until the job is done (overtime if necessary)

Follows office protocols